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Xref: sserve comp.os.linux.misc:22226 comp.unix.bsd:14619 Path: sserve!newshost.anu.edu.au!harbinger.cc.monash.edu.au!bunyip.cc.uq.oz.au!munnari.oz.au!spool.mu.edu!howland.reston.ans.net!europa.eng.gtefsd.com!MathWorks.Com!news.duke.edu!convex!uunet!ankh.iia.org!ralph.vnet.net!166.82.1.9!johnsonm From: johnsonm@nigel.vnet.net (Michael K. Johnson) Newsgroups: comp.os.linux.misc,comp.unix.bsd Subject: Re: APC refuses to give out info without NDA Date: 19 Aug 1994 16:40:13 GMT Organization: Tea Conspiracy Lines: 38 Message-ID: <JOHNSONM.94Aug19164014@nigel.vnet.net> References: <32o173$icu@thor.tjhsst.edu> <NELSON.94Aug15221712@crynwr.crynwr.com> <3309o0$r5l@nic.umass.edu> <331cj9$rhm@u.cc.utah.edu> NNTP-Posting-Host: nigel.vnet.net In-reply-to: terry@cs.weber.edu's message of 19 Aug 1994 04:31:37 GMT In article <331cj9$rhm@u.cc.utah.edu> terry@cs.weber.edu (Terry Lambert) writes: In article <3309o0$r5l@nic.umass.edu> mrunkel@twain.ucs.umass.edu (Marc A. Runkel) writes: ] If anyone from APC is reading this, you will be glad to know that I too ] will no longer be suggesting that the UMass buy APC UPS's. Which is too ] bad, as I think they are good products. Is there an email address for APC? I have the same reservations regarding Diamond and Adaptec products, and would hate to add to my list without giving them a chance. Are you kidding? If they were on the net, they might have a clue... :-/ Their 800-number is 800-800-4APC -- ask for Debbie Gray. Tell her Michael Johnson sent you. I'm sure she will remember me; we had a long conversation about this. She's not convinced that requiring NDA's is a bad thing. The more people that call her and tell her that they will no longer buy or recommend APC, the more seriously APC will take this. BTW: if you call, don't rant and rave -- you'll just put them off of us as a lunatic fringe. Debbie is a nice person, and is willing to listen to what you say. Rational arguments will make an impression. She is not responsible for company policy, but what she hears will be heard by those that do make this policy, and she may forward you to talk to others, as well. They are on compu$erve; they have a forum. However, I don't have any user id for them, so can't tell you how to contact them that way without a compu$erve account... I did it the easy way; I bought a Best unit. It is scheduled (UPS willing) to come in on Wednesday. I can't wait, especially as there is a thunderstorm outside ;-) michaelkjohnson