*BSD News Article 38023


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From: jkh@freefall.cdrom.com (Jordan K. Hubbard)
Newsgroups: comp.os.386bsd.questions
Subject: Why The FreeBSD Team is slow to answer questions
Date: 18 Nov 1994 03:28:41 GMT
Organization: Walnut Creek CDROM
Lines: 26
Message-ID: <JKH.94Nov17192841@freefall.cdrom.com>
NNTP-Posting-Host: freefall.cdrom.com

I just wanted to let all of you know that answering your questions
remains an important task for us, but we're more than a little snowed
under at the moment with the 2.0 ALPHA, BETA and RELEASE cycles!  Our
schedule for 2.0 is *very* aggressive, and it leaves very little time
for anything else.

As this time compression affects our developers, their time for
reading USENET and then questions@freebsd.org shrinks accordingly,
so try questions@freebsd.org *first* if you want to have a hope
of getting any kind of response at all!

We definitely haven't decided to blow all of you off, or think that
your questions are unimportant, it's just a simply fact of life that
there are only 24 hours in a day and most of us are already running on
4-6 hours of sleep a night already (I'm happy to get 4, personally
:-).

I'm also not asking for violins, simply an understanding that this is
a very very busy time for us and I have every hope that we'll be able
to return to tech support issues just as soon as 2.0R is out the door
and we have a chance to catch our collective breath!  I, for one, plan
to sleep for at least a week. :-)

Thanks.

					Jordan