*BSD News Article 41251


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From: nate@sneezy.sri.com (Nate Williams )
Newsgroups: comp.os.386bsd.misc,comp.os.linux.misc,comp.os.os2.advocacy
Subject: Re: Linux thoroughly insulted by Infoworld!
Date: 21 Jan 1995 00:21:54 GMT
Organization: SRI Intl.
Lines: 35
Message-ID: <3fpk32$80i@unix.sri.com>
References: <950116203411@lambada> <1995Jan18.214037.6088@cs.cornell.edu> <3fk4hi$iu8@solaris.cc.vt.edu> <D2pK11.EJx@madge1.demon.co.uk>
NNTP-Posting-Host: sneezy.sri.com

In article <D2pK11.EJx@madge1.demon.co.uk>,
Mike Moreton <mmoreton@madge1.demon.co.uk> wrote:
>matthew c. mead (mmead@goof.com) wrote:
>: Can you call Linus and say, "My serial port isn't working
>: right.  What do I do?"  No.  Can you call up Sun, or BSDI and do the same?
>: Yes. 
>
>Of course it won't actually do you any good, because first they'll try to
>say it's your fault, then they'll misuderstand the problem, and say that
>it's fixed by a release which fixes some entirely different bug.  If you
>finally get them to accept the problem, they'll say that it'll be fixed in
>the next release

Hmm, this sounds like about 75% of the answers folks get to questions posted
about Linux.  All of the above happen as much if not more in Linux than
they do in commerical releases, but with commercial releases you have a much
better chance of stability at release time.  If you don't count patchlevels
as releases, then Linux is 'released' as often as commercial software.  If you
cound patchlevels as releases then Linux has many unusable/buggy releases
which would cause most commercial vendors to go bankrupt.

Free software is great, but there is more room for *supported* software in
the commercial world than for free software.  When my paycheck is depending on
a pice of hardware/software, I want to *know* that it works, and commercial
vendors provide me with guaranteed support that NONE of the free software folks
will give me.



Nate
-- 
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home #: (406) 586-0579 | *FreeBSD core member and all around tech. weenie*