*BSD News Article 41402


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From: chambles@whale.st.usm.edu (John William Chambless)
Newsgroups: comp.os.386bsd.misc,comp.os.linux.misc,comp.os.os2.advocacy
Subject: Re: Linux thoroughly insulted by Infoworld!
Date: 22 Jan 1995 18:36:19 -0600
Organization: The Grays
Lines: 37
Message-ID: <3futm3$26as@whale.st.usm.edu>
References: <950116203411@lambada> <3fk4hi$iu8@solaris.cc.vt.edu> <1995Jan19.015527.16465@cs.cornell.edu> <3fm171$hes@ivory.lm.com>
NNTP-Posting-Host: whale.st.usm.edu

In article <3fm171$hes@ivory.lm.com>,
Peter Berger <peterb@telerama.lm.com> wrote:

>I've installed, and used, Linux, and relying of LoseNet for mission
>critical support is about as wise as relying on the Little Rascals as
>your fire department.

I've consistently gotten faster and more accurate response to
problems from the net community than from software vendors.

>That's not saying that Linux people on the net aren't nice.  It's saying that
>you get what you pay for.

I wish that was the truth. Installing PC-NFS, I ran into a problem
and called Sunsoft support. They kindly offered to put me in their
support queue (estimated 3-day turnaround!). I declined and posted
my question to netnews. I had a response (complete and correct) within
an hour.

With Sun, Borland, Mickeysoft and other vendors, I've found
the net more helpful than the vendor's support.

>In article <1995Jan19.015527.16465@cs.cornell.edu>,
>Matt Welsh <mdw@cs.cornell.edu> wrote:
>
>>The companies that I have worked for have sometimes had this
>>clout, and other times have had no luck in getting problems resolved 
>>in a reasonable amount of time. I would argue that the variance in turnaround
>>time for fixing Linux problems is somewhat less. 
>
>I would argue that you're a raving loon.
>
So you conclude that Matt is loony, based on what? His personal
experience in dealing with vendors? From that, I would argue that
you're a total imbecile.