*BSD News Article 41735


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From: iialan@iifeak.swan.ac.uk (Alan Cox)
Subject: Re: Linux thoroughly insulted by Infoworld!
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References: <950116203411@lambada> <1995Jan18.214037.6088@cs.cornell.edu> <3fk4hi$iu8@solaris.cc.vt.edu>
Date: Fri, 27 Jan 1995 14:08:39 GMT
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In article <3fk4hi$iu8@solaris.cc.vt.edu> mmead@goof.com (matthew c. mead) writes:
>it all you want.  If you'd ever been in industry, you would know the need for
>product support.  Can you call Linus and say, "My serial port isn't working
>right.  What do I do?"  No.  Can you call up Sun, or BSDI and do the same?
>Yes.  Mission-critical applications need to have a supported OS.  And for
>industry, on the net, donated help is not an option.

Erm I can pay Sun for SUN support or I can pay assorted people for support for
Linux. In a seriously critical situation most modern day product support is
worth zilch. "It keeps crashing when X happens", "Don't do X", "But its
vital we do", "We'll get back to you later on"

Week passes.... and you find you are bug report number 3111714 to be fixed
by next major release  ( 6 months time ).

Alan
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