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From: terry@spcvxb.spc.edu (Terry Kennedy, Operations Mgr.)
Subject: Re: Why *I'M* not happy with XInside's Matrox support (was Re: Sometimes you need X server source)
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References: <4ja28c$9da@vixen.cso.uiuc.edu> <4jb67e$eil@solaris.cc.vt.edu> <ROELL.96Mar28184328@blah.xinside.com> <4jhl5p$59t@nntp.ucs.ubc.ca> <315d5ef6.0@sylvia.tummy.com> <slongDp419I.JEy@netcom.com>
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Organization: St. Peter's College, US
Date: Mon, 1 Apr 1996 10:42:28 GMT
Message-ID: <1996Apr1.054228.1@spcvxb.spc.edu>
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In article <slongDp419I.JEy@netcom.com>, slong@netcom.com (Sean A. Long) writes:
> Sean Reifschneider (jafo@ariel.tummy.com) wrote:
> : still happens all too frequently. When I asked about a free upgrade to
> : Accelerated X 1.3, I was flamed by one of their represenatives asking why
> : I expected a free upgrade and did I expect to be given a new car when the
> : new model year comes out. Besides, "1.3 doesn't have better Matrox support
> : than the latest 1.2 patch".
> Sounds like both the Xinside and Matrox customer support guys are a bunch
> of assholes. Doesn't matter how good their products are if they come
> across like jerks.
Hmmm. If I said that company so-and-so is a bunch of jerks, why would you
believe me unless you'd already tried them yourself? Likewise, why not call/
write X Inside and see if *you* think they're jerks, or if they're reasonable
folks.
I read their statement above as "X Inside supports previous releases even
though there is a new release out". Nothing wrong with that. If the driver
doesn't work, send support@xinside.com mail and ask for a newer patch...
I've been happy with X Inside - I have Accelerated X, multi-head exten-
sion, and Motif 2.0 development from them. Very inexpensive and quite fast.
Good support, too.
Terry Kennedy Operations Manager, Academic Computing
terry@spcvxa.spc.edu St. Peter's College, Jersey City, NJ USA
+1 201 915 9381 (voice) +1 201 435-3662 (FAX)