*BSD News Article 69709


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From: doctor@nl2k.edmonton.AB.ca (The Doctor)
Newsgroups: comp.unix.bsd.bsdi.misc
Subject: Re: Has anyone else had trouble with tech support with BSDI?
Date: 29 May 1996 09:29:55 -0600
Organization: NetLine 2000
Lines: 50
Message-ID: <4ohqhj$1fk@doctor.nl2k.edmonton.ab.ca>
References: <4nc3i0$1sa@news1.goodnet.com> <31AA247D.4270@planetwide.com> <4of3od$8cr@abbott.sandiegoca.ncr.com>
NNTP-Posting-Host: doctor.nl2k.edmonton.ab.ca

In article <4of3od$8cr@abbott.sandiegoca.ncr.com>,
Carol Thomas <Carol.Thomas@SanDiegoCA.NCR.COM> wrote:
>In article <31AA247D.4270@planetwide.com>,
>R. Peets <unixfox@planetwide.com> wrote:
>>hp@doitnow.com wrote:
>>> 
>>> Has anyone else had trouble with tech support with BSDI?
>>> We have had one HELL of a time getting call backs.
>>> 602-668-6778.
>>> Hutchinson
>>
>
>AMEN!!!
>
>I received rude and incomplete responses.  I have been in
>Unix tech support for NCR and AT&T and couldn't believe the
>attitude!  Also, I was careful to fully document the
>problems, etc. and still got very rude responses.
>
>Amen!  Amen!
>>YES.. I have had trouble with them in the past.. Whwn I first got my 
>>BSDI I had trouble getting a REAL answer from a REAL person. They 
>>treated me like I was a lepor. I only got help when I faxed the shit out 
>>of them several times with the same problem over and over. I wound up 
>>getting help thru a 3rd party (right here in this newsgroup). I paid a 
>>little bit extra but at least I got my problems solved.
>>
>>In my opinion: BSDI SERVICE SUCKS !
>
>
>-- 
>CRT

I DON'T know who you have been speaking to.

People like Eric Varsanyi, Steve Hinkle, Chris Kottaridis in support
know there stuff! I have spoken to Rob Kolstad myself and he is a 
descent person.

Also, Barry Klein and Don Witt are both go for reseller programmes.

I can also do support if necessary.

-- 
God, Queen and Country                Member - Liberal International
NEVER Satan, President and Republic   Member - Edmonton Heritage Nazarene
Hating Bachelor's Living	      Member - Any Edmonton PC User Group
Republicanism is Satanism:  Satan wants to usurp God from his throne just like
        republicans are out to dismiss monarchies.
http://doctor.nl2k.edmonton.ab.ca/~doctor  Save the World and Civilization; REPUBLICS DISSOLVE!  USA, call a referedum to dissolve the Union and vote YES!!!