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Path: euryale.cc.adfa.oz.au!newshost.anu.edu.au!harbinger.cc.monash.edu.au!news.rmit.EDU.AU!news.unimelb.EDU.AU!munnari.OZ.AU!news.ecn.uoknor.edu!news.wildstar.net!news.sdsmt.edu!nntp.uac.net!uhog.mit.edu!bloom-beacon.mit.edu!spool.mu.edu!howland.reston.ans.net!swrinde!sdd.hp.com!hp-pcd!hp-cv!reuter.cse.ogi.edu!qiclab.scn.rain.com!nntp.iccom.com!news From: Support Center <support@iccom.com> Newsgroups: comp.unix.bsd.bsdi.misc Subject: Re: Has anyone else had trouble with tech support with BSDI? Date: Thu, 30 May 1996 20:49:11 -0700 Organization: Internet Communcations Lines: 23 Message-ID: <31AE6C37.2EFA@iccom.com> References: <4nc3i0$1sa@news1.goodnet.com> <31AA247D.4270@planetwide.com> Reply-To: support@iccom.com NNTP-Posting-Host: jr.zzz.com Mime-Version: 1.0 Content-Type: text/plain; charset=us-ascii Content-Transfer-Encoding: 7bit X-Mailer: Mozilla 3.0b4Gold (Macintosh; I; 68K) R. Peets wrote: > > hp@doitnow.com wrote: > > > > Has anyone else had trouble with tech support with BSDI? > > We have had one HELL of a time getting call backs. > > 602-668-6778. > > Hutchinson > > YES.. I have had trouble with them in the past.. Whwn I first got my > BSDI I had trouble getting a REAL answer from a REAL person. They > treated me like I was a lepor. I only got help when I faxed the shit out > of them several times with the same problem over and over. I wound up > getting help thru a 3rd party (right here in this newsgroup). I paid a > little bit extra but at least I got my problems solved. > > In my opinion: BSDI SERVICE SUCKS ! Odd I have had great support. Call back in just a hour. Email also in just hours. Never overnight. All my questions have be answered quickly and I have give them some hard ones. Jason