*BSD News Article 72729


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From: brian@awfulhak.demon.co.uk (Brian Somers)
Newsgroups: demon.ip.support,demon.tech.unix,comp.unix.bsd.freebsd.misc
Subject: Re: Batch FTP and Web Pages
Followup-To: demon.ip.support,demon.tech.unix,comp.unix.bsd.freebsd.misc
Date: 2 Jul 1996 22:37:32 -0500
Organization: Coverform Ltd.
Lines: 33
Message-ID: <4rcpts$cp@anorak.coverform.lan>
References: <31D4AA3A.BC0@www.play-hookey.com> <836073421snz@dsl.co.uk> <31D87436.7C7F@www.play-hookey.com> <836289820snz@mynx.demon.co.uk>
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X-NNTP-Posting-Host: awfulhak.demon.co.uk
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david@mynx.demon.co.uk wrote:
: Various people (not sure if these included Demon staff) said during various
: discussions of the problems with connection from Hull, that the only way
: Demon could cope with the longer connect times resulting from flat rate
: calls would be by introducing on-line usage charges.

: How do US ISPs deal with this?

They buy enough modems (or equivalent hardware to answer the phone), and
don't sell their service to more people than they can handle.

I've had a demon account since around 1992, and the only steady and
reliable thing about demons service is the throughput degradation.

When I originally got the account, I recommended it to friends - one
of these friends has even recently tried an AOL account *shame* *shame*
*shame* - but it gives you an indication of his dilemma.

By "service", I mean with respect to routing, IP throughput, news, mail
dns and www services.  This is just a case of "oh dear, we've done very
well, what shall we do".  The correct answer is "invest in more
technology and continue".  The one used most frequently is "put it in
our pocket".

Incidently, Demon's "human service" is extremely good IMO - equivalent
to the service you get from a bank (the best I've seen in the UK).

I hope this thread dies soon, otherwise I know I won't be able to stop
ranting.  Sorry for making the noise.

--
Brian <brian@awfulhak.demon.co.uk>
Don't _EVER_ lose your sense of humour....