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Path: euryale.cc.adfa.oz.au!newshost.anu.edu.au!harbinger.cc.monash.edu.au!nntp.coast.net!howland.reston.ans.net!tank.news.pipex.net!pipex!news.mathworks.com!hookup!news.nstn.ca!coranto.ucs.mun.ca!news.unb.ca!agate.nbnet.nb.ca!news From: cavenerl@nbnet.nb.ca (Lance Cavener) Newsgroups: comp.unix.bsd.bsdi.misc Subject: Re: BSDI provide 90day support on upgrades? Date: Mon, 08 Jul 1996 19:31:52 GMT Organization: VSi Lines: 13 Message-ID: <4rrnpr$40i@agate.nbnet.nb.ca> References: <4rr62d$ars@access5.digex.net> Reply-To: cavenerl@nbnet.nb.ca NNTP-Posting-Host: mctnts01c18.nbnet.nb.ca X-Newsreader: Forte Free Agent 1.0.82 briang@access5.digex.net (Brian G.) wrote: >Does BSDI provide any support when you purchase an upgrade from them? BSDI hardly offers support anyway. I paied for support, and called them 3 times... HAd to wait around 45mins before someone answered, and the second time I had the phone off the hook for 1 1/2 hours, then I hung up.. I tried sending email and got an answer - 4 WEEKS LATER -, about 3 weeks after someone else helped me solve the problem.. What a joke.. Lance