*BSD News Article 77155


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From: brian@awfulhak.demon.co.uk (Brian Somers)
Newsgroups: comp.os.linux.development.apps,comp.os.linux.development.system,comp.os.linux.x,comp.os.linux.hardware,comp.os.linux.setup,comp.unix.bsd.386bsd.misc,comp.unix.bsd.bsdi.misc,comp.unix.bsd.netbsd.misc,comp.unix.bsd.freebsd.misc,misc.consumers
Subject: Re: Why to not buy Matrox Millennium
Followup-To: comp.os.linux.development.apps,comp.os.linux.development.system,comp.os.linux.x,comp.os.linux.hardware,comp.os.linux.setup,comp.unix.bsd.386bsd.misc,comp.unix.bsd.bsdi.misc,comp.unix.bsd.netbsd.misc,comp.unix.bsd.freebsd.misc,misc.consumers
Date: 29 Aug 1996 10:48:58 +0100
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John Rudd (kzin@arcadia.SJSU.EDU) wrote:
: In <502g5o$is7@usenet.pa.dec.com> Bruce Lowe wrote:
:  []
:  []>> Yes, you could buy a commercial server, but the fact remains that when
:  []>> you buy a piece of hardware, you don't expect to have to shell out $100
:  []>> just to use it!
:  []
:  []> Wow, has Linux been around so long that it has altered people's 
: expectations
:  []> completely?  

: I can't remember a time when I didn't feel insulted that after shelling out a 
: couple hundred dollars for a piece of hardware, the exact same company made 
: me pay more money to have the software that makes the hardware usable.  If 
: the hardware isn't usable without the software (like, say, the DRIVERS) then  
: the hardware alone isn't a complete product.  And, by the way, I've _never_ 
: used Linux, so that has nothing to do with it.

But that's the point of this whole discussion.

: When I bought my first Adaptek 1542c SCSI host adaptor, imagine my suprise 
: that it didn't come with drivers for DOS/Windows.  The only way I could play 
: games on CD was to use OS/2, which thankfully included the drivers for the 
: adaptek "for free" (ie. bundled, no seperate charge beyond buying OS/2).
[.....
: What this situation boiled down to was that Adaptek lured me in to buying 
: their host adaptor at a given low price without telling me it was an 
: incomplete product.

Your definition of incomplete is not the same as most of the people here.
The argument is that Matrox are selling hardware that you *can't* write
drivers for - not without an NDA.

You're saying that when I buy a piece of hardware, I should receive drivers
for windows/dos/os2....., and share the cost of the privilige  even though 
I don't want to use them ?  Not likely.

:                      If I hadn't been a multi-OS user (Nextstep and OS/2, 
: which both have Adaptek drivers), the card would have been totally useless to 
: me after paying a couple hundred dollars for it.  Then they turn around and 
: say "oh!  you want to USE it!?   send us another $100", as though it is a 
: perfectly valid assumption on their part that at the base price all I wanted 
: to use the card for was a decoration and power sucker.

But you could use it - what if you only had OS/2 !  You would have received
a working functional piece of hardware - same as if you used FreeBSD, Linux
or whatever.  Just because a piece of junk like DOS couldn't recognise
it, doesn't mean that Adaptec aren't selling you a functional piece of
hardware.

:                                                         I wouldn't have been 
: upset if even up front they told me "you need the software package, at extra 
: charge, to use this under Windows", because at least then I would have 
: budgeted that extra money UP FRONT (and considered it to be part of the cost 
: of the product).  But this situation smells of cliche's like "sucker punch" 
: or "hooked and reeled in"..

Ah, but the didn't tell you that you didn't need the additional software
(I suspect).  Why should they say "this doesn't work under X without Y" ?
What's so bloody special about windows ?  What if Adaptec's thoughts were
"Why would anyone bother buying SCSI when they use an OS that waits for the
DMA to happen" ?

:                              if it weren't for the fact that Adaptek is a 
: defacto standard, it'd make me leery of buying any of their hardware ever 
: again.

[.....]

'nuff said.  Your hardware was functional and I suspect you got exactly
what was advertised.  With Adaptec, you can either buy the "kit" or
the "bare card".  The kit comes with all the crap that I'd never want -
the stuff that you think I should pay for.

In fact, I wouldn't be surprised if you could download ASPI4DOS.SYS
and ASPICD.SYS (or whatever the drivers are these days) for free from
Adaptec's internet site.

--
Brian <brian@awfulhak.demon.co.uk>
Don't _EVER_ lose your sense of humour....